FAQ

Find answers to some common questions about our children's clothing exchange below.

Common Questions

Quality Guarantee

We ensure that all clothing items available for purchase or exchange are of high quality and in excellent condition. This means that any items you intend to exchange need to be in like-new condition or better to ensure the $2 discount per item.

Affordability

Our pricing policy ensures that no item costs more than $3, making it easy for you to create stylish outfits for your child without breaking the bank. All items are $3, with the exchange discount each item becomes $1 for each exchangeable item.

Online Exchange

Mail us the items of clothing you are wanting to exchange with your name and e-mail or best contact information included in the shipping parcel and then send us a photo of the shipping receipt to our Social Media DM (facebook or instagram) or e-mail fymdclothing@gmail.com. We will then sort through the clothes you have sent to ensure they are wardrobe worthy (very good used conditio or better: no damage or defects, minimal pilling, no stains, items must be washed). For every wardrobe worthy piece you will receive a $2 discount issued as a voucher as well as a voucher for your shipping cost to be used in store.

Shipping and Delivery

Pick up or delivery can be arranged via DM on our social media accounts. Delivery or Pick-Up is free to Allora and $5 to Warwick or Pittsworth. Standard and Express Shipping is available Australia wide and cost changes with weight.